Last updated: 11/25/25

By purchasing any service from CREA Digital Studio, you agree to the following terms:

1. Scope of Work

The scope is based on the package purchased and/or the signed proposal or invoice. Any additional work requested outside the agreed scope will incur additional fees.

2. Communication

All communication will take place via email, WhatsApp, or call. Response time is typically 24–48 hours during business days.

3. Client Responsibilities

The client must provide all required content (text, images, branding, logins, etc.) before the project begins.
Delays in providing materials will delay the project timeline.

4. Project Timelines

Timelines are estimates. If the client delays providing information, approvals, or feedback, the delivery date will move accordingly.

5. Portfolio Rights

CREA Digital Marketing Studio reserves the right to showcase the project, designs, or website in portfolios, social media, or marketing materials unless the client requests privacy in writing.

6. Confidentiality

Both parties agree to keep login information, business details, and project data confidential.

7. Liability

I am not responsible for hosting issues, platform outages, third-party integrations, domain problems, or client-side errors after delivery.
I am not liable for any loss of revenue, traffic, or data.

8. Termination

If the client fails to respond for 14 days, the project will be paused. After 30 days of no communication, the project will be closed with no refunds.

1. Payment Terms

• A 50% non-refundable deposit is required to start all projects.

• The remaining 50% is due upon completion, before final files or website transfer.

• For small design projects, full payment may be required upfront (works under $150 usd)

2. Accepted Payments

I accept payments via:
✔ Zelle
✔ PayPal
✔ Credit/debit card via Stripe (3% processing fee to be added to the total amount)
✔ Bank transfer

3. Non-Refundable Policy

Because all services are digital and require time, strategy, and custom work, all payments are final and non-refundable.

Refunds are NOT provided for:

• Change of mind

• Delayed client responses

• Client not providing content

• Unused services

• Completed work

• Third-party fees (domains, hosting, apps, plugins)

4. Late Payments

Final deliverables will not be released until full payment is received.
Invoices not paid within 7 days may incur a late fee.

1. Websites

Final websites will only be published or transferred after full payment is received.

Delivery includes:

• Final website on the chosen platform

• SEO setup

• Basic tutorial or handover video (if purchased training)

• Logins transferred (if applicable)

2. Graphic & Branding Deliverables

You will receive:

• PNG, JPG, PDF files

• Logo variations

• Color palette & fonts (if purchased)

• Source files if included in your package

All files will be sent via email.

3. Delivery Timeline

Standard delivery is based on the timeline in the proposal. Most website projects take 2–4 weeks after receiving all required content. Graphic and branding projects vary from 3–10 business days.
Delays caused by the client will extend the delivery date.

Each service package includes a certain number of revisions:

• Websites: 3 rounds of revisions

• Branding: 2 rounds of revisions

• Graphics: 1–2 rounds depending on the project

A “revision” means:

• Adjustments to text

• Layout changes

• Colors/fonts

• Minor reorganization

The following are considered new work and cost extra:

• Adding new pages

• Changing entire layout or sections after approval

• Adding new text, services, or images not originally included

• Redesigning previously approved designs

• Changing the entire color palette or brand style

  Additional Revision Fees

  Additional revisions are billed at $35–$65 per revision depending on job and complexity.

CREA Digital Marketing Studio provides digital creative, web design, and marketing services. While I will always do my best to implement an effective and strategic SEO setup for your website, SEO results are not guaranteed. Search engine rankings depend on factors outside of my control, including your industry, competition, ongoing content, platform limitations, algorithm updates, and your own long-term marketing efforts.

I do not guarantee specific results such as traffic increases, sales growth, ranking improvements, or business outcomes. Your results will vary based on your market, consistency, branding, and overall digital strategy.